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What
happens if I have to cancel my booking?
Most hotels will take a deposit equivalent to the cost of your first
night's stay when you make your reservation. This can be done by
credit card. How much or whether this sum is refunded will depend
on how far in advance you notify the hotel of cancellation, and
will vary from one hotel to another. When you make your reservation
we will inform you of the cancellation policy of the hotel you have
booked.See also Terms and Conditions.
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Are there any other costs?
There are no charges other than our booking fee and the rate of
the hotel as shown on our site. Prices quoted for hotels are all
inclusive and will be confirmed when you make your booking.
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Why do you charge a booking fee?
We believe in transparency. By using our service you can be
sure that the hotel rates shown are the standard rates, with nothing
added on. It also enables us to offer the smaller and often the
most sought after hotels, which are unavailable through large booking
networks.
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When are the high and low seasons and how does that affect prices?
Hotel prices can vary between high and low season. We will inform
you if the price of a hotel is different from that shown on this
website, and ask for your acceptance before confirming your booking.
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What happens if the hotel I have chosen is unavailable?
If this happens we will contact you by e-mail to offer a suitable
alternative in the same range of price, quality and location. You
are under no obligation to accept this alternative if you do not
wish, and there will be no charge to you
Please mail to
if you have any furthers questions about our service.
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